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Shipping & Returns

Free Shipping

  • Domestic (U.S.): Complimentary standard shipping on all orders.

  • North America & Europe: Free economy shipping; expedited options available at checkout.

  • Asia-Pacific & Other Regions: Free economy shipping to participating countries; express/priority services offered at tiered rates.

  • Shipping Disclaimers:

    • Delivery may be delayed due to carrier issues, customs inspections, weather events, or peak-season volume.

    • Once your order ships, you’ll receive email notifications with tracking information.

  • Our Shipping Advantages:

    • Orders processed within 1–2 business days.

    • Partnerships with top carriers for reliable transit and real-time tracking.

14-Day Unconditional Returns

You may return any unworn, unwashed, and undamaged item within 14 calendar days of delivery for a full refund—no questions asked.

Refund Processing Time

After we receive and inspect your return, refunds are issued within at least 14 calendar days. Depending on your bank or payment provider, it may take additional time for the credit to appear in your account.

Return Shipping Costs

Customers are responsible for all return shipping fees. We recommend using a trackable service or purchasing shipping insurance to safeguard your return.

PayPal Refunds

  • Standard PayPal refunds are processed within 14 calendar days of receipt.

  • In regions where local regulations require up to 30 calendar days, PayPal refunds may take up to 30 days to complete.

Non-Returnable Items

The following items are not eligible for return:

  • Final-sale merchandise marked “Non-Returnable” on the product page

  • Customized or personalized items

  • Underwear, swimwear, and jewelry when hygiene seals are broken

  • Accessories sold as part of a set, unless the entire set is returned

Refund Procedure

  1. Initiate Return: Contact Customer Service with your order number and reason for return.

  2. Ship Item Back: Pack securely and ship to the address provided.

  3. Inspection & Notification: We’ll confirm receipt and inspection of your return via email.

  4. Refund Issued: Approved refunds are sent back to your original payment method.

Supported Payment Methods

We accept and refund to all payment methods shown at checkout, including:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Region-specific digital wallets (e.g., Alipay, WeChat Pay)

Multi-Currency Support

We support transactions and refunds in multiple currencies (EUR,GBP,USD,etc.). Your refund will be processed in the currency of your original order.